Refund & Replacement Policy

At OOS Wear, we are currently operating with a limited initial drop.

As of now, we do not offer returns or exchanges.

We only provide replacement or refund in case the product received is damaged or defective.

Damaged / Defective Items

If you receive a damaged or defective product, please contact us within 24 hours of delivery at:

hello@ooswear.com

Include:

• Your order number

• Clear photos of the product

• An unboxing video showing the issue

⚠️ We strongly recommend recording a video while unpacking your order. Claims without an unboxing video may not be accepted.

Resolution

Once verified, we will offer:

• A replacement, subject to availability
  or

• A refund of the product value only (shipping charges are non-refundable)

Important Notes

• No returns or exchanges for size, fit, or preference

• Minor variations in color or print are not considered defects

• Requests made after 24 hours of delivery will not be accepted

By placing an order, you agree to this policy.